Duration: 25th March - 5th April 2024
About us
Founded in 2003, we've partnered with government entities to orchestrate milestone events, earning global recognition. Evolving from event organizers, we are now artisans, crafting legacies that transcend time— a beginning, not an end. Our impact extends beyond moments, resonating across lifetimes, generations, and cultures. We are the architects of enduring legacies. We are LINKVIVA, the crafters of legacy.
About our projects
At LINKVIVA, we specialize in putting destinations on the map through our meticulous curation of family festivals, sports mega events, city seasonal shows, global influence conferences, destination activations and opening/closing ceremonies. Noteworthy events like Dubai Run, Dubai Ride, MOTB, and MOTN not only showcase our commitment to impactful moments and successful objectives but also reflect our dedication to crafting legacies that resonate far beyond the event itself.
About the role
The Senior Operations Manager is responsible for the management, delivery and logistical efficiency of allocated projects. This responsibility covers all aspects of the event operations delivery to include Site Management, Logistics, Protocol, Site Handling, and Event Control disciplines, alongside meeting internal and external KPIs. The Senior Operations Manager would lead the Event Operations function on a project reporting to the Senior Project Manager and Project Director.
Specifically, the Senior Operations Manager should:
• Lead the operational scope of a project, from pitch through to delivery and post-event wrap-up.
• Manage and liaise with all internal and external stakeholders. This includes other LINKVIVA teams, partners and suppliers, as well as our clients, licensing authorities, venues and other stakeholders.
• Be the main point of contact for our clients and partners to manage communication flow to ensure operational readiness on event projects.
• Attend internal and external meetings to present and discuss project status and progress.
• Update the project plan and status reports on a regular basis and manage an operations department risk register as wider of the wider project management function on live delivery projects
• Assist with recruiting, onboarding, training, managing and off-boarding the operations team for specific projects.
• Create and manage specific workflows and processes to ensure the smooth operation and delivery of a project in co-ordination with the wider Project Management Team.
• Set appropriate KPIs, and ensure that those KPIs are met.
• Own the overall operations plan, ensuring it is regularly updated and accurately reflects budgeted and actual costs and revenues to track commercial performance.
• Lead and develop the Command, Control, and Communications planning and delivery for temporary events.
• Lead and develop the Crowd Management and Crisis Management planning and delivery for temporary events.
• Ensure the project is closed after delivery, including final budget reconciliation, post-event reports and debriefs.
About you
You should be:
• An experienced Operations Manager ready to take the next step in your career
• Able to demonstrate your previous success including planning, delivering, evaluation and reporting for the operations function on event projects both small and large scale
• An experienced leader, with experience of coordinating and operations leadership.
• Professional, independent and self-motivated, with excellent time management skills.
• Experienced and skilled in organizing complex events with a focus on operational readiness.
• Comfortable managing commercial aspects of a project including cost to deliver a positive P&L outcome.
• Able to present with confidence and presence.
• Knowledgeable about event production, operations and logistics.
As a minimum, you should have:
• 10+ year’s event management experience in delivering large scale events leading the Operations Team function.
• Previous experience working in the Middle East.
• A valid driving license.
• Fluent written and spoken English.
Your application will be stronger if:
• You have previous experience with festival operations.
• You have previous experience with client protocol and local authorities.
• You have previous experience with event licensing and permitting.
• You can speak Arabic.